HOW CAN WE HELP
Find advice and answers from our support team fast or get in touch
ORDERING
HOW DO I PLACE ORDER?
Click the link below and follow the instruction.
HOW DO I KNOW IF MY ORDER HAS BEEN PLACED?
Upon successful placement of order, you will receive a confirmation via email and text message
WHAT ARE THE MODE OF PAYMENT?
We accept payments via bank deposit (BDO, BPI, Metrobank), GCASH, PayPal and Paymaya.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Kindly give us 1-2 working days to process your order for ship out. Rest assured that product/s are checked and packed securely.
SHIPPING AND DELIVERY
WHAT COURIER COMPANY HANDLES YOUR DELIVERY?
We use borzo, lalamove and J&T for our deliveries.
HOW LONG DOES IT TAKE FOR MY PACKAGE TO ARRIVE?
Borzo and Lalamove offers SAME DAY DELIVERY SERVICE for Metro Manila areas. Orders received beyond 2:00PM will be processed the next day.
J&T DELIVERY TIMELINE
METRO MANILA
1-2 Business Day
LUZON
2-4 Business Day
VISAYAS AND MINDANAO
3-5 Business Day
HOW DO I TRACK MY ORDER?
You will receive a notification via SMS once your order has been shipped. Should you need further update, kindly coordinate directly with the courier via the following contact details:
J&T
(02) 8911-1888
BORZO
09164297236
RETURN
We offer a 7-day return policy. To be eligible for a return, the product must be in the same condition as received. Must be unused, with tags and in its original packaging. You will also need to provide receipt or any proof of purchase .
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STEP 1
Send us an email with the details of your request. Attach photo or video for reference.
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STEP 2
Once verified, we shall send you a return shipping label together with instructions .
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STEP 3
Should you need further assistance, please do not hesistate to contact us thru our official email -support@thelittlestore.ph
OTHER CONCERNS
For other concerns not discussed above, please do not hesitate to send us an email for assistance.