ORDERING

HOW DO I KNOW IF MY ORDER HAS BEEN PLACED?

Upon successful placement of order, you will receive a confirmation via email and text message.

WHAT ARE THE MODE OF PAYMENT?

We accept payments via bank deposit (BDO, BPI, Metrobank), GCASH, PayPal and Maya.

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Kindly give us 1-2 working days to process your order for ship out. Rest assured that product/s are checked and packed securely.


SHIPPING AND DELIVERY

WHAT COURIER COMPANY HANDLES YOUR DELIVERY?

We use lalamove and J&T for our deliveries.

HOW LONG DOES IT TAKE FOR MY PACKAGE TO ARRIVE?

Lalamove offers SAME DAY DELIVERY SERVICE for Metro Manila areas. Orders received beyond 2:00PM will be processed the next day.   

STANDARD DELIVERY TIMELINE

METRO MANILA
1-3 Business Day

LUZON
2-5 Business Day

VISAYAS AND MINDANAO
3-7 Business Day

HOW DO I TRACK MY ORDER?

You will receive a notification via SMS once your order has been shipped. Should you need further update, kindly coordinate directly with the courier via the following contact details:

J&T
(02) 8911-1888


J&T Track & Trace
Click here to go to the tracking page.

RETURN

We offer a 7-day return policy. To be eligible for a return, the product must be in the same condition as received. Must be unused, with tags and in its original packaging. You will also need to provide receipt or any proof of purchase .

  • Step 1

    Send us an email with the details of your request. Attach photo or video for reference.

  • Step 2

    Once verified, we shall send you a return shipping label together with instructions .

  • Step 3

    Should you need further assistance, please do not hesitate to contact us

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